Keeping high satisfaction levels among our customers is the foundation of our quality management. We achieve this goal through a consistent performance standard in the quality of every service we offer.
At L10N, the soundness of our workflows and processes, combined with tailor-made solutions based on a continuous dialogue, are tools for the consistency of the services we provide.
We want to hear from you, to understand all of your needs and expectations, to provide you with the best multilingual experience.
At L10N, quality management is an ongoing process
We prioritize constant customer feedback and dialogue to achieve outstanding results in a fast, precise and efficient manner.
L10N is a translation agency with ISO17100 certification, meaning that all of our translators:
The revision phase is a key step for success. For this reason, our reviewers:
The management of your projects lies in the hands of an experienced, focused team of project managers who choose the right team of linguists, manage the entire translation flow and do a final verification of its content, using advanced technology tools.
In this way, you can rely on a dedicated main point of contact for any question or issue.