Quality Management

 

untitled-design-(24).png

Keeping high satisfaction levels among our customers is the foundation of our quality management. We achieve this goal through a consistent performance standard in the quality of every service we offer.
At L10N, the soundness of our workflows and processes, combined with tailor-made solutions based on a continuous dialogue, are tools for the consistency of the services we provide.

We want to hear from you, to understand all of your needs and expectations, to provide you with the best multilingual experience.

untitled-design-(25).png

 

 

 

At L10N, quality management is an ongoing process

We prioritize constant customer feedback and dialogue to achieve outstanding results in a fast, precise and efficient manner.

Translation Certifications and Qualifications

L10N is a translation agency with ISO17100 certification, meaning that all of our translators:

  • Are native speakers with a specialization in a given area (e.g. life sciences or finance);
  • Have a degree in the area of translation or, alternatively, in their area of specialization (e.g. medicine or law) and at least two years of translation experience;
  • Have at least five years of professional translation experience.

The revision phase is a key step for success. For this reason, our reviewers:

  • Are native speakers with a specialization in a given area (e.g. life sciences or finance);
  • Have a degree in the area of translation or, alternatively, in their area of specialization (e.g. medicine or law);
  • Have at least ten years of professional translation experience.

 

untitled-design-(26).png

 

The management of your projects lies in the hands of an experienced, focused team of project managers who choose the right team of linguists, manage the entire translation flow and do a final verification of its content, using advanced technology tools.

In this way, you can rely on a dedicated main point of contact for any question or issue.

Translation solutions

An efficient translation should keep the source message and be adequate to the language and culture of the target reader.

L10N Chat
I would like to know more about L10N's services
This site uses cookies to enhance your experience. When you continue to browse, you are accepting You are using an outdated browser. Please, upgrade your browser to improve your experience.