Quality Management at L10N Global
Excellence and Precision in Translation

The satisfaction of our customers is the one and only goal of our quality management. At L10N Global, we guarantee high standards of excellence through robust processes, optimized workflows and customized solutions.

Our approach is rooted in constant dialogue so that each project meets our customers’ needs and expectations.

A Process of Continuous Improvement and Excellence

Quality is a never-ending commitment. For 20 years, we have turned every mistake or shortcoming into a lesson to keep it from happening again. Our cumulative experience allows us to anticipate and fix problems quickly and effectively.

Certification and Qualification: Discipline in the Service of Translation

L10N Global is certified under standard ISO 17100, meaning our processes comply with the highest international standards. As such, all of our translators have the following qualifications:

• They are native speakers of the target language and specialize in a given area of knowledge (e.g. life sciences or finance);
• They have a degree in translation or higher academic training in a relevant area of specialization (e.g. medicine or law) and at least two years of proven translation experience;

• They have at least five years of professional translation experience.

Linguistic revision is a key step to ensure the accuracy and flow of the final text. As such, our reviewers:

• Are native speakers of the target language and specialize in the area in question;
• Have higher academic training in translation or specialized fields of knowledge;
• Have at least seven years of professional experience in revising translations.

Project Management: Expert Coordination, Reliable Results

Every translation project is overseen by a dedicated team of experienced project managers who ensure the following:

• Careful selection of the translators best suited to the subject matter and requirements;
• Streamlined management from start to finish, optimizing timelines and resource allocation;
• Strict control of final content quality supported by linguistic technologies and QA tools.

Every customer has a dedicated point of contact, ensuring close follow-up and quick responses to any questions or needs.

At L10N Global, quality is a daily practice. We deliver language services tailored to the demands of ambitious companies aiming to scale across markets that want to grow.

Put our experience to work and keep your next project on track: clear communication, well-coordinated and aligned with your goals.